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Privacy Policy

Last updated: November 2025


1. Introduction

Welcome to Miller HyperHaul.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services or visiting www.millerhyperhaul.co.uk, you agree to the terms of this policy.



2. Who We Are

Business Name: Miller HyperHaul
Website: www.millerhyperhaul.co.uk
Email: millerhyperhaul@yahoo.com
Services: Premium covered vehicle transport within the UK and Europe.

We act as the data controller for the personal information you provide.


3. Information We Collect

We may collect and process the following types of personal data:

  • Identity and Contact Information: Name, address, email address, and phone number.
  • Vehicle Information: Vehicle make, model, registration number, and transport requirements.
  • Communication Data: Details from communications via our website, email, phone, or WhatsApp.
  • Website Usage Data: Information collected through Google Analytics, including IP address, browser type, and usage patterns.

We do not collect special category data (e.g. health, race, religion) or children’s data.


4. How We Collect Information

We collect personal data when you:

  • Submit an enquiry via our website.
  • Contact us by phone, email, or WhatsApp.
  • Use our services and provide transport details.
  • Visit our website (via cookies and analytics tools).


5. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotations.
  • Arrange and manage vehicle transport bookings.
  • Communicate updates regarding your transport.
  • Improve our website and customer experience.
  • Comply with legal or regulatory requirements.

We will only process your personal data where we have a lawful basis, such as:

  • Contractual necessity: To provide the services you request.
  • Legitimate interests: For business administration and communication.
  • Legal obligation: To comply with applicable laws.
  • Consent: When you have given explicit permission (e.g. for marketing).


6. Sharing Your Information

We may share your data with:

  • Service providers who support our operations (e.g. IT hosting, analytics).
  • Google Analytics for website performance insights (see Google’s Privacy Policy for more details).
  • Law enforcement or authorities when required by law.

We do not sell, rent, or trade your personal information.


7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, including any legal or accounting requirements.
Typically, we keep customer information for up to 6 years after the completion of a service.


8. Data Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

This includes secure email systems, password protection, and encrypted devices used to manage transport bookings.


9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Access – to request a copy of your personal data.
  • Rectification – to correct inaccurate or incomplete data.
  • Erasure – to request deletion of your data (“right to be forgotten”).
  • Restriction – to limit how your data is used.
  • Objection – to object to processing under certain conditions.
  • Data Portability – to request your data be transferred to another organisation.

If you wish to exercise any of these rights, please contact us at:
📧 millerhyperhaul@yahoo.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk


10. Cookies and Analytics

Our website uses cookies and Google Analytics to analyse visitor behaviour and improve performance.
Cookies are small text files placed on your device. You can adjust your browser settings to refuse cookies if you prefer.

For more information on Google’s data practices, visit:
https://policies.google.com/privacy


11. International Transfers

We primarily store and process data within the UK.
If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR.


12. Updates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our website with the most recent revision date displayed at the top.


13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Miller HyperHaul
📧 millerhyperhaul@yahoo.com
🌐 www.millerhyperhaul.co.uk

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